Privacy Policy

Effective Date: 17 December 2024

Imaginative Pte Ltd (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.imaginative.sg] (the “Site”), and engage with our services. By using our Site, you consent to the data practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Names, email addresses, phone numbers.
  • Service Briefs and Requirements: Information provided through our website forms, Google Forms, or Tidycal forms regarding your project or service needs.

2. How We Collect Your Information

We collect personal information in the following ways:

  • Through forms on our website, including contact forms and service requests.
  • Through Google Forms or Tidycal forms when you submit service briefs or requirements.
  • Automatically through cookies and tracking technologies when you interact with our website.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you use our Site, including your browsing behavior (inbound and outbound). Cookies help us improve the user experience, analyse trends, and administer the website. By using the Site, you consent to the use of cookies. You can control cookie settings through your browser settings.

4. How We Use Your Information

The information we collect is used for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To communicate with you about your project, updates, and other relevant information.
  • To analyse and improve the performance and user experience of our website.

5. Data Sharing and Disclosure

We do not share your personal information with third parties, except as required by law or to fulfill our obligations to you (e.g., to provide the services you’ve requested).

6. Data Security

We take reasonable measures to protect your personal information, including the use of Secure Socket Layer (SSL) encryption. However, please note that no method of transmitting data over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data by emailing us at hello@imaginative.sg.

We will process your request in accordance with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our Site from outside of Singapore, please be aware that your personal information may be transferred to, stored, and processed in countries with data protection laws that may differ from those in your country of residence. By using the Site, you consent to this transfer.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at:

Imaginative Pte Ltd
Email: hello@imaginative.sg